Shipping policy

Shipping Policy

At Renascent Store, we operate with a print-on-demand system in partnership with Printful. This means that each product is made especially for you after your order is placed.

Processing Time

  • Order production typically takes 2 to 5 business days.

  • This timeframe may vary depending on demand, seasonality, or product complexity.

Delivery Time

  • After processing, shipping times may vary depending on the region and shipping method:

    • Brazil: usually 7 to 20 business days.

    • International: usually 10 to 30 business days.

Please note: these are estimated delivery times provided by the carrier and may be affected by external factors (customs, strikes, weather conditions, etc.).

Shipping Costs

  • Shipping costs are calculated automatically at checkout, based on the delivery address and order weight.

  • Any customs duties or import taxes are the responsibility of the customer.

Tracking

Once your order has been shipped, you will receive a tracking number by email to follow your delivery.

Delivery Issues

If there are any issues or delays with your order, please contact us at info@renascentstore.com so we can assist you.